At Yogafitt.com, your satisfaction is our priority. We strive to ensure every customer receives high-quality products that meet or exceed expectations. If for any reason you are not satisfied due to product damage or inaccuracy, please review our return and refund policy below.
✅ Eligibility for Return or Refund
You are eligible for a return or refund under the following conditions:
- You received a damaged or defective item
- The product is not as described on our website
- You notify us within 7 days of receiving your order
Products must be unused, in original condition, and include all original packaging and tags.
📦 Return Process
To initiate a return or refund:
- Email support@yogafitt.com within 7 days of delivery.
- Include:
- Your order number
- A brief description of the issue
- Photos of the item showing the damage or discrepancy
- Our team will respond within 24–48 business hours to guide you through the next steps.
💰 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days, and a credit will automatically be applied to your original method of payment.
🚚 Return Shipping Costs
- If the return is due to our error (damaged, defective, or wrong item sent), we will cover the return shipping cost and provide a prepaid return label.
- If the return is due to other reasons (e.g., change of mind), the customer may be responsible for return shipping (subject to approval by support).
🚫 Non-Returnable Items
We do not accept returns on:
- Used or worn products
- Items returned after 7 days of delivery
- Products without original tags or packaging
- Gift cards or downloadable items
🛡️ Our Guarantee
We stand behind every product. If your order doesn’t match the description or arrives damaged, you can count on us to make it right — either with a full refund or a free replacement.
📩 Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- Email: support@yogafitt.com
- Website: www.yogafitt.com
- Support Hours: Monday to Friday, 9 AM – 6 PM (EST)
Yogafitt.com is committed to your satisfaction and trust. Thank you for choosing us to support your wellness journey.