🙋‍♀️ FAQ

🙋‍♀️ Frequently Asked Questions (FAQ)

❓ What if I receive a damaged item?

If your item arrives damaged, contact us within 7 days with photos. We’ll replace it or issue a full refund.

❓ What if the product is different from what I ordered?

We’ll make it right! Send us a message with details and we’ll process a refund or send the correct item.

❓ How long does it take to process a refund?

Refunds are processed within 5–7 business days after approval and will reflect in your original payment method.

❓ Do I have to pay for return shipping?

No — if the issue is due to damage or error on our part, we cover return shipping.

❓ Can I return a product if I changed my mind?

We handle these on a case-by-case basis. Please contact us and we’ll do our best to assist you.

📩 Need Assistance?

We’re here to help you at every step.

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